On December 25, My a few sons and I had a flight from Cleveland to Phoenix which was to leave at seven:50 having a halt in Charlotte NC. At about 3 or four pm on the day of our departure, American Airlines delayed our flight which would make us overlook our relationship in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the hold off? No clarification. So with no help from an AA agent..(Pretty much just as if it absolutely was our fault) we found another flight by means of Dallas…which left in an hour or so and a half. We produced it on the airport but with One more impolite AA agent, (I understood it was active with the holidays and all) I was certain which i could get my bag in Dallas considering that we now experienced to spend the night time there. I questioned him with regard to the tag that appeared like it was checked to Phoenix and he explained curtly, you’ll just choose it up in Dallas and recheck it each morning. Very well the bag didn't make it over the conveyer in Dallas. When I asked One more agent about it, he mentioned it absolutely was in an enormous room and it was likely out once we remaining each morning. I instructed him I essential it for my hotel keep, and he told me it would just take four hrs to acquire it. Alright…nevermind…I’ll be back again in this article in four several hours!!! So I still left with the Dallas hotel devoid of my baggage.. Obtained on our flight the following early morning and took off in time.
I much too experienced an complete nightmare of the flight with them. I crammed out their 1500 term grievance form by cutting it down to The purpose that even I didn't comprehend what I had undergone.
Buyers can also American Airways shopper service throughout the email shown below: . We obtained an automated response inside a few minutes, but the correspondence didn't tackle our problem.
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we had been billed $861 to alter the flight itinerary. The travel agency blames the AA for your substantial charge and AA washed their hands.
make sure you let me know the status of my refund. initially, i booked aa#2602 from san francisco to chicago on friday, april 29th.
I have also created about my luggage staying scraped up and ruined…. I sense just as if I am thanks some compensation, as well as a refund of $50 for my travel…. I am a client Girl, but I do hope somebody contacts me soon relating to this….
My daughter and I flew to Barbados for my Good friendâ€s funeral on Jul 23rd. We experienced a disservice and within the return flight, we have been pressured to attend about one hour to get a wheelchair. It was irritating, and as somebody with cardiac health and fitness, it had been relatively Frightening.
A big per cent on the flying public have conservative views, like over fifty%. The remedy of Glenn Beck over the weekend continues to be transmitted to nearly five million folks presently and is still spreading.
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My son experienced the worst knowledge on your airline. I simply cannot tell you the impression it experienced….He was because of fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday night ten several hours before his flight. He was then on hold for a very while although they have been seeking to reroute him. He had an audition While using the Pittsburgh Symphony on the Monday morning the following day. Then the routed him on A different flight with incredibly small time to transfer. half-hour. He obtained to your airport, that flight was delayed and he would pass up the transfer. They discovered another flight but just one seat, which he could not do because of The reality that he had to purchase his cello. Time soon after time he was on keep as well as brokers weren't really helpful. Lastly he ended up getting to accept the sole probability which was a flight to Charlotte followed by a continue to be overnight and afterwards on to Pittsburgh hopefully an hour or so just before audition. They reported they might not give him a resort voucher above the mobile phone or for the ticketing spot, but there would be a great deal of individuals handing them out in Charlotte.
I even tried using calling on the phone and received nowhere; all next page I could listen to is often a recurrent information and After i request to talk to consumer relations, I might get hang up on.
I traveled not too long ago with your airlines and professional a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Doing work and because of my asthma it was sizzling and I felt humorous.
I'm emailing this remark to you to make sure that AA may possibly better be capable to motivate staff to get far more courteous when factors go Completely wrong.Shopper service could make such a change for those utilizing your service.